* Movement between machines by walking across the factory layout, Idle-time caused due to bottle-necks in the system, prioritization, deprioritization issues and poor scheduling contributed to the balance. Assuming 5 minutes per phone call, the labour hours lost on telephone can be estimated.

* Customer Engineers telephoned he Labour staff and they had to spend time talking to them. o The Number of orders was 4 per week, or 12 in total in September. Because of this prioritization, several other staff working on jobs had to be moved / kept idle. * When Small Rush orders arrive, Arthur Dief personally took care of these orders and fast-tracked these orders to completion within the short delivery times. o Using the Ratio of the Material Cost US$ ratios between August and September we can estimate the number of boards delivered in August. They had to be reworked and delivered back quickly to the customer. * Field rejections of the orders made in August were received in September. Process Flow The High Level pictorial flow diagram of the process flow of the company is depicted in figure (see - Process Flow).read more. The other aspects of the business model including Marketing, Market Research, Sales, R&D and Customer service have not been considered in the analysis report. 1.1 Document Scope The scope of this document is restricted is to a study and analysis of the operations of the company.

The president and the Chief Design engineer were veterans from the industry with patents on the applications, processes and modifications to the commercial industry. This necessitates high degree of flexibility within its Design and Manufacturing processes and Technological superiority. The business model hence is characterized by a need for handling Low-Volume, High-Customization products. Their specialization was in making circuit boards for experimental devices and for pilot production runs. Its customers are a variety of electronic manufacturers who need these custom-made printed circuit boards as a part of their supply chain. Introduction Donner Company is a Service oriented Manufacturing Company that makes printed circuit boards as per the specifications of its customers. RECOMMENDATIONS 24 12.1 ORGANIZATIONAL POLICY 24 12.2 PRODUCTION LAYOUT (JOB SHOP AND FLOW SHOP) 24 12.3 PRODUCTIVITY IMPROVEMENT 26 12.4 QUALITY IMPROVEMENT 26 12.5 DELIVERY TIME IMPROVEMENT 27 12.6 PROCUREMENT 27 12.7 JOB SCHEDULING 27 12.8 PROCESS BOTTLENECKS 27 12.9 SALES CYCLE & FUTURE READINESS 28 1. SEPTEMBER - INVENTORY & FLOW-TIME ANALYSIS 20 11. CNC DRILL AND CNC ROUTER - OPTIMIZATION 10 6.

Donner Company - Case Analysis PGSEM 2008 Prepared By Parag Biswas (2008135) Pradeep Sundaram (2008136) Sivasubramanian MC (2008137) Sivakumar S (2008138) Sowmya K (2008139) Swetha Jayakumar (2008061) Table of Contents 1.

Donner company case study pdf